Terms of service

Terms of Service

Last Updated: June 2026

Welcome to HND Supplies. By accessing our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

About Us

HND Supplies is an online retailer specialising in nuts, seeds, dried fruits, spices and other food products.

For any enquiries, please contact:

Email: info@hndsupplies.co.uk

Use of Our Website

By using this website, you confirm that:

You are at least 18 years old or have permission from a parent or guardian.
You will use the website lawfully and responsibly.
You will not misuse, interfere with or attempt to gain unauthorised access to any part of the website.

Products and Product Information

We make every effort to ensure that product descriptions, images and information are accurate. However, slight variations in colour, appearance, size or packaging may occur.

All products should be checked upon receipt. Customers are responsible for reviewing product descriptions, ingredients and allergen information before making a purchase.

Pricing

All prices displayed on our website are shown in Pounds Sterling (£).

We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time the order is placed.

Orders

Once an order is placed, you will receive an order confirmation email.

We reserve the right to refuse, cancel or limit any order where necessary, including where:

Products are unavailable
Pricing errors have occurred
Fraudulent or suspicious activity is suspected

If an order cannot be fulfilled, any payment taken will be refunded.

Payment

Payments are processed securely through trusted third-party payment providers.

We do not store or have access to your full payment card information.

Delivery

We aim to dispatch orders within the times stated in our Shipping Policy.

Delivery times are estimates only and may vary due to factors outside our control.

HND Supplies shall not be liable for delays caused by courier services, adverse weather conditions or other circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Please refer to our Returns & Refund Policy for full details.

Allergens and Food Safety

Many of our products contain allergens or are packed in environments where allergens may be present.

Customers must carefully review product descriptions, ingredients and allergen information before purchasing.

If you have a food allergy, intolerance or dietary concern, please contact us before placing an order.

Intellectual Property

All content on this website, including text, images, logos and graphics, is the property of HND Supplies unless otherwise stated.

Content may not be copied, reproduced or distributed without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, HND Supplies shall not be liable for any indirect, incidental or consequential loss arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful under UK law.